PRIVACY POLICY

Last updated: 2/15/2026

This Privacy Policy describes how Mona Bakes ("we", "us", or "our") collects, uses, and discloses your personal information when you visit www.monabakes.com (the "Site"), use our services, make a purchase, or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated revision date.

How We Collect and Use Your Personal Information

We collect personal information from different sources depending on how you interact with our Site. We use this information to:

Provide and operate our Services
Process orders and payments
Communicate with you
Improve our website and services
Send marketing (only if you opt-in)
Prevent fraud and protect our business
Comply with legal obligations

Personal Information We Collect

1. Information You Provide Directly

When you use our Services, you may provide:

Name
Email address
Phone number
Billing and shipping address
Order and payment confirmation details
Account login details (if applicable)
Messages sent through contact forms or customer support

Providing some information is necessary to use certain features of the Site.

2. Information Collected Automatically (Usage Data)

We may automatically collect:

IP address
Browser and device type
Pages visited and time spent
Referring website
Interaction with our Site

This data is collected using cookies and similar technologies.

3. Information from Third Parties

We may receive information from:

Wix.com (our website hosting platform)
Payment providers (for secure payment processing)
Analytics tools (e.g., Wix Analytics, Google Analytics if used)
Marketing platforms (if you subscribe to emails)

Payment providers process payment data securely — we do not store full card details.

How We Use Your Personal Information

Providing Products and Services

To process orders, deliver products, manage your account, send order confirmations, and provide customer support.

Marketing and Promotions

If you opt-in, we may send emails about new products, offers, or updates. You can unsubscribe anytime.

Security and Fraud Prevention

To detect suspicious activity and protect customers and our business.

Communication & Improvements

To respond to inquiries, improve user experience, and enhance our services.

Our Site uses cookies to:

Ensure the website functions properly
Remember preferences
Analyze website traffic
Improve performance and user experience

You may disable cookies in your browser, but some parts of the Site may not function properly.

Wix may also place essential cookies required for security and performance.

How We Share Your Information

We may share your information with:

Service providers (hosting, payments, shipping, analytics)
Marketing partners (only if you consent)
Legal authorities when required by law
Business transfers (e.g., merger or sale)

We do not sell your personal information.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children.

If you believe a child has provided personal information, contact us to remove it.

Security and Data Retention

We implement security measures to protect your data, but no system is 100% secure.

We retain your information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce policies

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction
Request deletion
Request data transfer
Restrict processing
Withdraw consent
Opt-out of marketing

To exercise your rights, contact us at monabakingacademy@gmail.com.

We may verify your identity before processing requests.

International Data Transfers

Your data may be stored or processed outside your country, including on secure Wix servers. We ensure appropriate safeguards are in place.

Complaints

If you have concerns about how we handle your data, contact us. If unresolved, you may contact your local data protection authority.

If you have questions about this Privacy Policy or your data, contact:

Mona Bakes
Email: monabakingacademy@gmail.com
Website: www.monabakes.com